Training for Managers/ Deputies and supervisors
Staff Performance Appraisal
This session will ensure that participants understand the values of an effective appraisal given to their staff. It identifies the key point’s strategies and development needs for improvement.
Participants will achieve the following outcomes;
• Understand the main aims and purposes of the performance appraisal
• Identify the skills required for conducting effective appraisals
• Identify the processes and key steps for conducting effective appraisals
• Understand how to meet the organisational skill gaps and enhance employee performance and how to monitor and measure performance
• Develop ideas for improving appraisals within their services
Delivery of session;
The session will involve theory, discussion case study practical skills and relevant paperwork that can be utilised within the workplace.
Dates to be arranged call us now on 0845 319 2111 or email info@ajstrainingsolutions.co.uk
Length of session; ½ day
This session will be for a maximum of;
12 Participants
Linking to; QCF 5, Level 5 QCF,
Employment Law Acts (http://www.legislation.gov.uk)
National Minimum Care Standards (www.ofsted.gov.uk; www.nationalminimumstandards.gov.uk)
General Social Care Council codes of practice (updated April 2010 www.gscc.org.uk)
Care Quality Commission (www.cqc.org.uk/standards)
Manager Induction Standards (http://www.skillsforcare.org.uk/developing_skills/leadership_and_management/management_induction_standards.aspx)
Supervision
This session has been designed to support managers whom are reviewing their current policy, to ensure that it meets with the needs of the service and the staff. This session will specifically show the critical role of the supervision in ensuring high quality services and enable and support staff to improve the quality of their practice. The session will identify the core elements of a supervision policy and the practise guidance, using a template that managers can use within their service and to improve staff supervision so that it can be seen as a whole management process and it will show how the principles can be applied in a slightly different way in appraisals and probation reviews.
Participants to achieve the following outcomes;
• Understand the purposes of supervision
• Understand supervision as a component of performance management
• Identify appropriate supervision models
• Understand the importance of supervision contracts and records
• Understanding of the supervision process including managing the reluctant supervisee
• Review their current supervision policy and identify issues arising from current statements • Understand the main four functions of supervision and its intended outcomes
• Review the key elements of a supervision policy and their current statement using policy template
• Identify actions necessary to translate policy into practice to apply good practice guideline
s • Give effective feedback
• Apply principles to probation reviews and appraisal
Delivery of session;
This session will include an introduction to the topic, an overview of the main concepts and practical exercise’s with small group discussions, whole group discussions and role play enabling participants to leave with a set of guidelines and principles that can be used in the workplace.
This session will be for a maximum of;
•12 participants
Dates to be arranged call us now on 0845 319 2111 or email info@ajstrainingsolutions.co.uk
Length of session; 1 day introduction/Review or 2 day in depth
Linking to;
QCF 5, Level 5 QCF,
Employment Law Acts (http://www.legislation.gov.uk)
National Minimum Care Standards (www.ofsted.gov.uk ; www.nationalminimumstandards.gov.uk)
General Social Care Council codes of practice (updated April 2010 www.gscc.org.uk)
Care Quality Commission (www.cqc.org.uk/standards)
Manager Induction Standards (http://www.skillsforcare.org.uk/developing_skills/leadership_and_management/management_induction_standards.aspx)
Employment Law Update
This session will provide an understanding of basic employment legislation which affects organisational policies and procedures including the impact of non-compliance of such legislation which can have on an organisation.
Participants to achieve the following outcomes;
• Discuss Employment Rights Act and evaluate what it means for the organisation
• Review and discuss latest employment law updates
• Review any relevant codes of practices
• Be aware of employment legislation which will be coming into force and the potential impact the legislation may have on their organisation
• Review Equal Opportunity, Discrimination Policies and Procedures in order to understand the importance of promoting equality in the workplace
. Delivery of session;
This session will be delivered through lecture, underpinning theory, practical exercises, discussion question and answers.
This session will be for a maximum of;
• 12 participants
Dates to be arranged call us now on 0845 319 2111 or email info@ajstrainingsolutions.co.uk
Length of session; ½ day
Linking to;
QCF 5, Level 5 QCF,
Employment Law Acts (http://www.legislation.gov.uk)
National Minimum Care Standards (www.ofsted.gov.uk ; www.nationalminimumstandards.gov.uk)
General Social Care Council codes of practice (updated April 2010 www.gscc.org.uk )
Care Quality Commission (www.cqc.org.uk/standards)
Manager Induction Standards (http://www.skillsforcare.org.uk/developing_skills/leadership_and_management/management_induction_standards.aspx)
Effective Delegation
This session is to enable participants to understand the purpose of delegation, identify its principles and opportunities for establishing good practice guidelines for effective and efficient delegation.
Participants to achieve the following outcomes;
• Appreciate the value of delegation as a staff development activity
• Understand the basic principles of effective and efficient delegation
• Be more readily to identify opportunities for delegating activities
• By using good practice guideline will be able to plan for specific delegated activities.
Delivery of session;
This will include and introduction to the topic giving an overview of the main concepts and practical exercise’s to enable participants to relate concepts to their workplace issues. Emphasis will be given on participants completing the session with a set of guidelines that can be utilised in the workplace.
This session will be for a maximum of;
• 12 participants
Dates to be arranged call us now on 0845 319 2111 or email info@ajstrainingsolutions.co.uk
Length of session; ½ day
Linking to;
QCF, Leadership and Management Level 5 Diplomas, Leadership for Health and Social Care and Children and Young People’s Services (www.skillsforcare.org)
National Minimum Care Standards (www.ofsted.gov.uk ; www.nationalminimumstandards.gov.uk)
General Social Care Council codes of practice (updated April 2010 www.gscc.org.uk)
Care Quality Commission (www.cqc.org.uk/standards)
Manager Induction Standards (http://www.skillsforcare.org.uk/developing_skills/leadership_and_management/management_induction_standards.aspx)
Care Setting Fire Risk Assessment
This session is to provide managers whom have legal responsibilities for undertaking fire risk assessments, with a basic working knowledge of the process to enable them to manage and develop this area within their workplace in order to comply with the Health and Safety at Work Act 1974 and other relevant legislation.
Participants to achieve the following outcomes;
• Understand the legal duties relevant to fire safety and assessment
• Understand the principles and practical steps needed to undertake basic fire risk assessment and record
• Be able to apply practical knowledge to own workplace as a formal risk assessment process
• Identify appropriate control measures to reduce and minimise risks from fire
Delivery of session;
This will include a lecture with interactive discussions. Use of a DVD presentation.
This session will be for a maximum of;
• 12 participants
Dates to be arranged call us now on 0845 319 2111 or email info@ajstrainingsolutions.co.uk
Length of session; ½ day
Linking to;
QCF, Leadership and Management Level 5 Diplomas, Leadership for Health and Social Care and Children and Young People’s Services (www.skillsforcare.org)
National Minimum Care Standards (www.ofsted.gov.uk ; www.nationalminimumstandards.gov.uk)
General Social Care Council codes of practice (updated April 2010 www.gscc.org.uk)
Care Quality Commission (www.cqc.org.uk/standards)
The Health and Safety at Work Act 1974 (www.hse.gov.uk)
Manager Induction Standard (http://www.skillsforcare.org.uk/developing_skills/leadership_and_management/management_induction_standards.aspx)
Absence Management
This session will provide an opportunity for participants to explore issues of absence from both the employee and employer perspectives and what actions managers can take to ensure that they manage absence well and reduce its occurrence.
Participants to achieve the following outcomes;
• To Understand the value of absence policies and procedures in managing absence
• To identify and use good practice guidelines
• To understand reasons for employee absence
Delivery of session;
This will be an interactive session for maximum of 12 participants.
Dates to be arranged call us now on 0845 319 2111 or email info@ajstrainingsolutions.co.uk
Length of session; ½ day
Linking to;
QCF 3+5, Level 5 QCF,
National Minimum Care Standards (www.ofsted.gov.uk ; www.nationalminimumstandards.gov.uk)
General Social Care Council codes of practice (updated April 2010) www.gscc.org.uk)
Care Quality Commission (www.cqc.org.uk/standards)
Manager Induction Standards (http://www.skillsforcare.org.uk/developing_skills/leadership_and_management/management_induction_standards.aspx)
Continuing Professional Development for Managers
As required by regulatory bodies all managers are required to undertake Continuing Professional Development which will ensure a continuous process of personal and professional growth. Throughout this session participants will identify and develop knowledge, skills and experience and provide practical support on the construction of own records.
Participants to achieve the following outcomes;
• Identify sources of evidence for CPD
• Fully understand the requirements for CPD
• Recognise CPD as an opportunity for management and control of own development
• Begin to put individual CPD folder together
• Be able to set and achieve personal targets to achieve CPD.
Delivery of session;
This will be delivered to all the participants for 2 hours, and then there will be a 1; 1 follow up if and when required. This session is designed to provide participants with information on CPD and initial activities, identifying sources of evidence related to roles and responsibilities, the evidence to be collected.
This session will be for a maximum of;
• 5 participants
Dates to be arranged call us now on 0845 319 2111 or email info@ajstrainingsolutions.co.uk
Length of session; 2hrs
Linking to;
QCF 3+5, Level 5 QCF,
National Minimum Care Standards (www.ofsted.gov.uk; www.nationalminimumstandards.gov.uk )
General Social Care Council codes of practice (updated April 2010) www.gscc.org.uk)
Care Quality Commission (www.cqc.org.uk/standards )
Manager Induction Standards (http://www.skillsforcare.org.uk/developing_skills/leadership_and_management/management_induction_standards.aspx)
Dignity at Work
This session will explore the issues around dignity at work and how to challenge and overcome unacceptable behaviour. Like bullying, stereotyping, discrimmatory practice and harassment. Ensuring the team works inclusively.
Participants to achieve the following outcomes;
• Be aware of issues facing own organisation
• Develop dignity at work action plans
• Be aware of how to tackle unacceptable behaviour
• Understand what Dignity at Work entails, including an overview of pertinent employment legislation
Delivery of session;
Will be an interactive session
This session will be for a maximum of;
• 12 Participants
Dates to be arranged call us now on 0845 319 2111 or email info@ajstrainingsolutions.co.uk
Length of session; ½ day
Linking to;
QCF 3+5, Level 5 QCF,
National Minimum Care Standards (www.ofsted.gov.uk; www.nationalminimumstandards.gov.uk)
General Social Care Council codes of practice (updated April 2010) www.gscc.org.uk)
Care Quality Commission (www.cqc.org.uk/standards)
Manager Induction Standards (http://www.skillsforcare.org.uk/developing_skills/leadership_and_management/management_induction_standards.aspx)
Developing Effective Teamwork
Understand the benefits of team work and explore the characteristics of ineffective and effective teams. Explore the factors that can affect these including what a manager can do to make their teams more effective.
Participants to achieve the following outcomes;
• Identify what a manager can do to make a team more effective
• Understand the importance and benefits of team work
• Recognise the effective and ineffective teams/members Delivery of session; This will be a combination of small and whole group discussions and a presentation of useful and very simple theoretical models.
This session will be for a maximum of;
• 12 Participants
Dates to be arranged call us now on 0845 319 2111 or email info@ajstrainingsolutions.co.uk
Length of session; ½ day
Linking to; QCF 3+5, Level 5 QCF,
National Minimum Care Standards (www.ofsted.gov.uk; www.nationalminimumstandards.gov.uk )
General Social Care Council codes of practice (updated April 2010) www.gscc.org.uk )
Care Quality Commission (www.cqc.org.uk/standards)
Manager Induction Standards (http://www.skillsforcare.org.uk/developing_skills/leadership_and_management/management_induction_standards.aspx)
Disciplinary and Grievance Interviewing
This will provide participants with an opportunity to gain and practice skills in preparing structuring and conducting hearings to increase confidence in dealing with real life situations.
Participants to achieve the following outcomes;
• Prevent escalation of problems
• Enhance the professionalism of teams and organisation, making it a better place to work
• Conduct hearings fairly to enable reasonable decisions to be made
• Decrease the possibility of successful tribunal claims
• Deal more effectively with stressful situations
Delivery of session;
This will be delivered as an interactive session
This session will be for a maximum of;
• 12 Participants
Dates to be arranged call us now on 0845 319 2111 or email info@ajstrainingsolutions.co.uk
Length of session; ½ day
Linking to; QCF 3+5, Level 5 QCF,
National Minimum Care Standards (www.ofsted.gov.uk ; (www.nationalminimumstandards.gov.uk)
General Social Care Council codes of practice (updated April 2010 www.gscc.org.uk )
Care Quality Commission (www.cqc.org.uk/standards)
Manager Induction Standards (http://www.skillsforcare.org.uk/developing_skills/leadership_and_management/management_induction_standards.aspx)
Drug and Alcohol Awareness
Provision of understanding of the issues surrounding drug and alcohol misuse at work and how to managethem.
Participants to achieve the following outcomes;
• Understand how drugs including alcohol affect the body
• Understand how to approach the problem
• Recognise symptom’s and misuse at work
• Understand how to refer the problem to other agencies
• Understand the legal framework
• Develop drugs and alcohol policy
• Understand how and when to use counselling skills
Delivery of session;
This will be delivered as an interactive session with some practical exercises
This session will be for a maximum of;
• 12 Participants
Dates to be arranged call us now on 0845 319 2111 or email info@ajstrainingsolutions.co.uk
Length of session; ½ day
Linking to; QCF 3+5, Level 5 QCF,
National Minimum Care Standards (www.ofsted.gov.uk ; www.nationalminimumstandards.gov.uk)
General Social Care Council codes of practice (updated April 2010) www.gscc.org.uk)
Care Quality Commission (www.cqc.org.uk/standards)
Manager Induction Standards (http://www.skillsforcare.org.uk/developing_skills/leadership_and_management/management_induction_standards.aspx)
Contact Us
Call 0845 319 2111 09:30am – 4:30pm, or via E-mail info@ajstrainingsolutions.co.uk
We will get back to you within 24 Hours.
Or simply fill in our online form below